Refund Policy
Refund Policy
At Infused Roots Hair Serum, we are committed to providing quality products and excellent customer service.
Returns
Due to the nature of our hair care products, we do not accept returns of opened or used items for health and safety reasons.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
We will work with you to resolve the issue as quickly as possible.
Refunds
Approved refunds will be processed to your original method of payment. Processing times may vary depending on your financial institution.
Contact Us
If you have any questions regarding your order or this policy, please contact us at: